As an acupuncturist, you must ensure PHI transmitted by email is secured to prevent unauthorized viewing and interception of messages.
HIPAA-compliant email providers must ensure…
Welcome to your billing and coding weekly solutions by American Acupuncture Council Network (AAC).
Is your acupuncture practice HIPAA-compliant when emailing protected health information (PHI)?
Email is a frequently used distribution method for sharing PHI with patients and other caregivers.
As an acupuncturist, you must ensure PHI transmitted by email is secured to prevent unauthorized viewing and interception of messages.
HIPAA-compliant email providers must ensure their product incorporates all of the safeguards required by the HIPAA Security Rule.
It is also important for an email service provider to sign a business associate agreement with you.
Only then can the email service be used.
Having a secure email service alone will not satisfy all HIPAA requirements for email.
Staff should also receive training on security awareness and be made aware of the threats that can arrive via inboxes.
Ultimately, for HIPAA compliance it is the responsibility of the acupuncturist to ensure the product is configured correctly, and that staff are properly trained on the use of email and appropriate uses and disclosures of PHI.
Thankfully, American Acupuncture Council Network (AAC) is the expert with over 3 decades of experience in dealing with a wide range of acupuncture billing issues.
Remember, billing with incorrect acupuncture CPT and ICD codes can lead to claim rejections and delays in payments, which can have a devastating impact on generating revenue and keeping you in business.
If you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid then American Acupuncture Council Network is your solution.
American Acupuncture Council Network stays ahead of the curve on the latest trends and changes in billing and coding by utilizing their direct channel of communication with the insurance companies and organizations that set the guidelines.
There is a reason acupuncturists have trusted AAC with their business for over 30 years.
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