Billing & Coding: Growing Patient Loyalty in Your Acupuncture Practice

Welcome to your billing and coding weekly solutions by American Acupuncture Council Network (AAC).

Is your acupuncture practice experiencing challenges with patient retention?

If the answer is yes, you are not alone.

The truth is, patient retention is a challenge for most acupuncture practices.

Patient loyalty can stem from many different things along with being a great acupuncturist.

Here are 5 effective ways to plant the seed by creating a positive & lasting impression for patient loyalty.

1. Create a clean and inviting environment that resonates great healing vibrations.

2. Be professionally organized so your acupuncture patient’s experience runs smoothly and they leave feeling confident about you.

3. Create an acupuncture treatment plan for your patient and follow up on their progress.

4. Build an acupuncture community on social media and invite and encourage your patients to actively engage.

5. Take the time to express your gratitude to your acupuncture patients by letting them know how passionate you are about your healing practice.

And remember, billing with incorrect acupuncture CPT and ICD codes can lead to claim rejections and delays in payments, which can have a devastating impact on generating revenue and keeping you in business. 

If you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid then American Acupuncture Council Network is your solution.

American Acupuncture Council Network stays ahead of the curve on the latest trends and changes in billing and coding by utilizing their direct channel of communication with the insurance companies and organizations that set the guidelines.

There is a reason acupuncturists have trusted AAC with their business for over 30 years.